Privacy Policy

Privacy Principles

Our Privacy Policy is fueled by our commitment to the following Privacy Principles:

  • We're deeply committed to creating a safe and secure online environment for you.
  • We strive to not record excessive information about you, the user. We never share your personal details with third parties without your explicit consent. Personal information we do record is only used to:
    • provide you with a better learning or teaching experience
    • share information with you about programme or project updates (you can opt out of receiving such information at any time).
  • We believe usage data helps us improve our services, and any usage data is anonymised at point of analysis. We use this to:
    • improve your experience as a user,
    • improve our understanding of education and computing pedagogy,
    • secure further funding from our sponsors and partners.
  • We believe you have ultimate control over your personal information, and strive toallow you to access or remove your personal information as you see fit.
  • We take extra precautions for younger learnersunder the age of 13 - we collect parent contact details for consent.

What information does Turinglab collect about me?

Account information

In order to use some features of our platform you need to make an account. During account creation, as a student we first ask for your age. We do not store this data, we just use it to determine if you are over the age of 13. If you are 13 years or over, we ask you for your first name, surname (optional) and email address. This is the only personal information we store. For students under 13, we have a separate process outlined in the section below. As a teacher we collect your full name, your learning environment (typically a school) and your email address. You can read below about why, and how we use this information.

Children under age of digital consent

For children under that age of digital consent (13 in the Uk) we have a different process to make sure we are providing parents with additional control over their children's accounts.

If a user declares their age to be under that required for digital consent, we do not ask for their real name but simply a username. We also ask for their parent's email address. We do not store any other personal data.

After the student has created their account, we send an email to their parent notifying them that their child has created an account on Turinglab and information on our Privacy practices with regards to children. We also explain how they can request that Turinglab change or remove personal data about their child.

By design, we do not need to change the experience of using Turinglab for children. The only difference for child users is that we prevent them from accessing the details page of their profile to prevent them entering personal data such as their name.

Additionally all third party analytics are disabled for child users regardless of their opt in preference.

Usage Information

When you use the Turinglab platform, we store a limited amount of information about how you use the platform, including your progress through our learning materials, which pages you have visited, any code you have written or console messages you may have logged. This information is shared with the teacher who manages your classroom, with the Turinglab team who moderate content on the site and may be shared with our partners, sponsors or contractors in an anonymised format - with all personal information removed.


In order to create a better product, we look at data on how our application is used. To collect this data we use Google Analytics and Mixpanel

By default, all analytics are disabled. If the user chooses to opt in then we collect some additional data about how the site is used such as which pages have been visited and which devices are used to access the site. Other data automatically collected by Google Analytics includes IP address, network location and geographic location.

If permission is granted, Google Analytics acquires all its information directly from the user, by installing a cookie (see below) on your computer, if you have enabled JavaScript.


Cookies are small text files that are sent to your browser when you visit a website. Your browser stores this information as it helps the browser remember information when you return to visit the website such as if you were logged in.

Turinglab uses a small number of cookies that are required for our site to work. These include cookies that remember if you are logged in and also if you have opted out of analytics data being recorded.

We also use non essential cookies for recording analytics data about how our site is used. These are not stored automatically and require consent from the user to be stored when they visit our website.

How does Turinglab use my information?

Student account information

  • Your name, so that your teachers know how you are progressing, and can support you in class.
  • Your email address so that you can reset your password

Teacher account information

  • Your full name, so that we can verify that you are a real teacher.
  • Your learning environment, so that we know which educational institutions are participating and how effective our programme is in reaching those who need it most.
  • Your email address, so that you can reset your password, and so we can communicate with you around improving our platform or share any updates about our programmes / platform (you can opt out of receiving such information at any time).

IP address

If we detect repeated abusive behaviour from your account, IP address, or email address, we may share your account name, IP address, and the time and content of the abusive behaviour with the IP address owner (such as a school or internet service provider).

Research Studies

We may use de-identified location, age, gender, and usage data in research studies intended to improve our understanding of how people learn with the Turinglab platform. The results of this research will be shared with educators and researchers through conferences, journals, and other publications.

Who is my information shared with?

Third Parties & Affiliates

We never disclose personal information with Third Parties or Affiliates without your explicit consent. We may disclose de-identified and anonymous usage data however. Typical third-parties might include:

  • Academic researchers supporting us with understanding how to improve the learning experience in the Turinglab;
  • Contractors and in-kind service support who help us with improving our platform or learning materials;
  • Our partners and sponsors.

Security and Safety

Turinglab reserves the right to share user information with the appropriate authorities (including schools, school districts, and law enforcement, when necessary) for the purposes of protecting the safety of users, other individuals, or the security of the site.

Is my information secure?

Password Protected

Your account is protected by a password for your privacy and security. You must prevent unauthorised access to your account and personal Information by selecting a strong password, not sharing this with any third parties, and ensuring you sign off after you have finished using your account.


We use industry-standard security techniques to protect the privacy of your personal information such as secure socket layer technology (SSL), which makes our platform HTTPS protected. While we use encryption technologies and use other reasonable precautions to protect confidential information and provide suitable security, we cannot guarantee complete security. Unauthorised entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.


If we experience a data-breach, we aim to inform you and the relevant regulators within 72 hours.

How can I update / remove my personal information?

We only store your name and email address when you create an account. You can update this information by logging into Turinglab and navigating to your profile. To remove all your personal information that we store please email

Will I be notified of any changes?

We review our security measures and Privacy Policy on a periodic basis, and we may modify our policies as appropriate. We may also change or update our Privacy Policy if we add new services or features. If we make any changes to our privacy practices, we will amend this Privacy Policy accordingly and post the amended policy on the Turinglab website. We encourage you to review our Privacy Policy on a regular basis.

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