Privacy Principles

Our Privacy Policy is fueled by our commitment to the following Privacy Principles:

  • We’re deeply committed to creating a safe and secure online environment for you.

  • We strive to not record excessive information about you, the user. We never share your personal details with third parties without your explicit consent. Personal information we do record is only used to:

    • provide you with a better learning or teaching experience

    • share information with you about programme or project updates (you can opt out of receiving such information at any time).

  • We believe usage data helps us improve our services, and any usage data is anonymised at point of analysis. We use this to:

    • improve your experience as a user,

    • improve our understanding of education and computing pedagogy,

    • secure further funding from our sponsors and partners.

  • We believe you have ultimate control over your personal information, and strive to allow you to access or remove your personal information as you see fit.

  • We take extra precautions for younger learners under the age of 13 - we collect parent contact details for consent.


What information does Turinglab collect about me?

Account information

In order to use the many features of our platform you need to make an account. During account creation, as a student we ask you for your full name, month and year of birth, gender and (optional) email address to reset your password (over 13’s) or obtain permission from parents (under 13’s). As a teacher we collect your full name, your learning environment (typically a school) and your email address. You can read below about why, and how we use this information.

Usage Information

When you use the Turinglab platform, we store a limited amount of information about how you use the platform, including your progress through our learning materials, which pages you have visited, any code you have written or console messages you may have logged. This information is shared with the teacher who manages your classroom, with the Turinglab team who moderate content on the site and may be shared with our partners, sponsors or contractors in an anonymised format - with all personal information removed.

Google Analytics

We also collect some data on where you click, and which parts of the site you visit using Google Analytics. This “click data” helps us figure out ways to improve the website. Information collected and processed by Google Analytics includes your IP address, network location and geographic location - this is standard practice, and Google Analytics is used on millions of website across the internet.

Google Analytics acquires all its information directly from the user, by installing a cookie (see below) on your computer, if you have enabled JavaScript. Turinglab does not share any information it collects with Google, and Google does not collect any personal identifying information about you.


When you log in, the Turinglab platform asks your browser to put an https "cookie" on your computer. The cookie is actually a small text file that our site can send to your browser for storage on your computer. This allows the website to remember that you are logged in when you go to a different page.

How does Turinglab use my information?

Student account information

  • Your full name, so that your teachers know how you are progressing, and can support you in class.

  • Your month and year of birth, so that we can better understand who is using our platform, and ensure we comply with laws for children under 13 years old.

  • Your gender, so that we can understand how diverse our community is in order to improve it if we’re falling short of our own standards, and potentially for research purposes.

  • Your email address (or parent's email address if you are under 13) so that you can reset your password, and be kept up to date on any updates we make to our programme or platform.

Teacher account information

  • Your full name, so that we can verify that you are a real teacher.

  • Your learning environment, so that we know which educational institutions are participating and how effective our programme is in reaching those who need it most.

  • Your email address, so that you can reset your password, and so we can communicate with around improving our platform or share any updates about our programmes / platform (you can opt out of receiving such information at any time).


  • If you are under the age of 13 we will ask for your parents email, and will send an email to your parent to obtain permission for you to use our site. If we do not get this within 14 days, we will delete your personal details and deactivate your account.

  • If you forget your password or username:

    • If you’re in class, your teacher has a master password that can be used to reset your account.

    • If you’re using it at home, you can email your teacher or and we’ll send you a temporary password - enabling you to reset it the next time you log in.

  • We send out occasional email updates about the Turinglab platform, and our other learning to code initiatives.

  • You can unsubscribe from any of our emails using the unsubscribe link found at the bottom of the email.

IP address

If we detect repeated abusive behavior from your account, IP address, or email address, we may share your account name, IP address, and the time and content of the abusive behavior with the IP address owner (such as a school or internet service provider).

Research Studies

We may use de-identified location, age, gender, and usage data in research studies intended to improve our understanding of how people learn with the Turinglab platform. The results of this research will be shared with educators and researchers through conferences, journals, and other publications.

Who is my information shared with?

Third Parties & Affiliates

We never disclose personal information with Third Parties or Affiliates without your explicit consent. We may disclose de-identified and anonymous usage data however. Typical third-parties might include:

  • Academic researchers supporting us with understanding how to improve the learning experience in the Turinglab;

  • Contractors and in-kind service support who help us with improving our platform or learning materials;

  • Our partners and sponsors.

Security and Safety

Turinglab reserves the right to share user information with the appropriate authorities (including schools, school districts, and law enforcement, when necessary) for the purposes of protecting the safety of users, other individuals, or the security of the site.

Is my information secure?

Password Protected

Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and personal Information by selecting a strong password, not sharing this with any third parties, and ensuring you sign off after you have finished using your account.


We use industry-standard security techniques to protect the privacy of your personal information such as secure socket layer technology (SSL), which makes our platform HTTPS protected. While we use encryption technologies and use other reasonable precautions to protect confidential information and provide suitable security, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.


If we experience a data-breach, we aim to inform you and the relevant regulators within 72 hours.

How can I update / remove my personal information?

Currently, if you wish to update or remove your personal information - you must contact us at We are working on a smooth process to allow you to control your own data - the details of which will be published in an update to our Privacy Policy.

Will I be notified of any changes?

We review our security measures and Privacy Policy on a periodic basis, and we may modify our policies as appropriate. We may also change or update our Privacy Policy if we add new services or features. If we make any changes to our privacy practices, we will amend this Privacy Policy accordingly and post the amended policy on the Turinglab website. We encourage you to review our Privacy Policy on a regular basis.